Returns & Exchanges

RETURN & EXCHANGES

  • Non-Returnable Items: Items such as underwear (i.e. compression boxers), socks, NEW packaged undershirts (i.e. Soffe 3-pack or single undershirts), Soffe brand shorts or FINAL SALE items are non-returnable. Please get in touch if you have questions or concerns about your specific item. Unfortunately, we cannot accept returns on gift cards.
  • For other requests that require exchanging to a different item, email us at info@uniformtradingcompany.com within 7 days of your order delivery date.

  • You are welcome to re-use the package your order was shipped in unless you were so excited when you got it that you ripped it into tiny pieces.

  • Customer is responsible for return shipping costs, unless there is an error with your order.

  • Include a copy of the original order slip, e-mail, or a note in your return package. Help us help you!

  • Returned items must be in the same condition they were received.

  • After your return is inspected, and we are able to restock item, we will refund you for your purchase, or send out exchanged item, depending on original request.

We appreciate you and want you to be happy. Of course, if you receive an incorrect item or it was inaccurately described in its listing, we’ll refund you for goods and shipping if an exchange is not possible.

DAMAGES & ISSUES
Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item so that we can evaluate the issue and make it right.

EXCEPTIONS/ FINAL SALE / NON-RETURNABLE ITEMS
Items such as underwear (i.e. compression boxers), NEW packaged undershirts (i.e. Soffe 3-pack or single undershirts), Soffe brand shorts, socks or FINAL SALE items are non-returnable. Please get in touch if you have questions or concerns about your specific item. Unfortunately, we cannot accept returns on gift cards.

EXCHANGES

  • Exchanges are eligible within 7 days of the delivery date of your order. → Click here to process your return/exchange request on our Return Portal.
  • We try to be perfect every time, if that “human condition” gets in the way and we sent you the wrong size/item, we’ll pick up the return shipping and send you a return label. We will ship you the correct size/item on us.
  • If you “guesstimated” your size and need to exchange for a different size or ordered the wrong item, we are happy to exchange it but you will need to pay return shipping. We will gladly send you the correct item, but you will need to pay for shipping.

REFUNDS
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method for the cost of the item. Please remember it can take some time for your bank or credit card company to process and post the refund too.

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